There’s no shortage of moving companies out there, and almost all of them promise the same things: “professional,” “efficient,” and “careful.”
So instead of just telling you what we think, we want to share what our customers are actually saying.
As we head into the busy spring and summer moving season, we took a look at feedback from customers who moved with Boerman Moving & Storage earlier this year. Here are a few of the themes that stood out most, and why they matter when you’re choosing a mover.
1) Our crews are consistently described as courteous, organized, and easy to work with
Moving day can be stressful, even when everything goes right.
One of the best compliments we can receive is when customers say our crews made the day feel calm, smooth, and even enjoyable.
In our recent customer surveys, people repeatedly described our moving teams as:
- Extremely courteous
- Efficient
- Cooperative
- Professional
- Friendly and respectful
One customer shared that their crew was “outstanding” and “extremely courteous.”
Another customer said their crew leader was “fantastic,” and that the entire team made their move a “very positive and fun experience.”
That’s exactly the kind of moving day we aim to deliver.
2) Customers notice when movers handle fragile and special items with real care
Anyone can move boxes.
But what most people worry about is the stuff you can’t replace: furniture, heirlooms, fragile pieces, and sentimental items.
A customer who moved from Woodridge to Downers Grove shared that our crew listened closely to their needs for special or fragile items and took extra care in how everything was wrapped and loaded.
We also saw repeated “extremely satisfied” scores for furniture handling across the surveys.
3) Customers said our crews came prepared and had a plan
One thing that can make a move feel chaotic is when a crew arrives and looks unsure of what to do first.
In multiple surveys, customers confirmed that the moving crew had the materials needed to complete the job successfully.
One of our Wisconsin customers said the crew was respectful of their home and furniture, and described them as friendly and professional.
4) Most customers said our pricing felt “about right”
This is a big one.
Moving is an investment, and we know customers are comparing options.
Across recent survey responses, most customers shared that Boerman’s pricing felt “about right.”
5) People keep choosing Boerman because of reputation and recommendations
We’re especially proud of this, because it’s what Boerman has been built on for generations.
A large portion of survey responses showed customers found Boerman through:
- Past service
- Realtor recommendations
- Friends or professional referrals
- Reputation
Customers specifically called out “recommendation” and “reputation” as the reason they chose Boerman.
Planning a move this spring or summer?
Whether you’re moving across Illinois, heading into Wisconsin, or planning a long-distance move, we’d love to help.
Boerman Moving & Storage is trusted by families and businesses across the Midwest because we focus on what matters most:
- A respectful, professional crew
- Clear communication
- Careful handling
- A move plan that’s organized from start to finish
If you’re planning an upcoming move or need packing or storage, our team is ready to help you build a plan that fits your home, your timeline, and your budget.
Request a quote today and let’s make moving feel easy.
